Keynote Address

Designing a Comfortable Product/Service-system for Human Sensors: The Sweetness of Discomfort

Keynote Speaker:

Prof. dr. Peter Vink

Chair department Design Engineering
TU Delft / faculty of Industrial Design Engineering
The Netherlands

Date: Thursday October 25th, 2018 - 13:00-15:00, Room: Paris

About the speaker:
Peter is professor at the faculty of Industrial Design Engineering and is working on interior design and the effects on comfort. He is in the editorial board of many scientific journals (e.g. Applied Ergonomics) , member of the jury of the Crystal Cabin Award (the most prestigious prize in aircraft interiors) and won the Hal W Hendrick Award in 2011, which is for a non-U.S. citizen who has made outstanding contributions to the human factors/ergonomics field. Peter Vink is now chairing the department Design Engineering of the faculty Industrial Design Engineering of the Delft University of Technology after being president of the Dutch Ergonomics Association, head of the section Applied Ergonomics and Design and head of the department Interior Design at TNO.

Humans can hear the difference in the temperature of water and after being in cold water a slightly warmer bath (but still cold) could feel comfortable for a while. Sitting on a hard surface in the precondition makes the next seat feel softer and after seeing bright colors the next colors could be experienced different then after being in dark environment. Four examples of strange characteristics of the human sensors and you will experience these differences yourself being in the lecture. Human sensors are not good in recording absolute values, but better in recording fast small differences. New research on the human sensors and how the brain reacts to information coming from the sensors opens new possibilities for design. A product and/or system should be seen in its context, in a system and time should be taken into account as well in designing. Knowledge on the sweetness of discomfort could be used in design. The sweetness of discomfort is that our sensors adapt unconsciously to a slow increase in discomfort and that the phase, after discomfort, could be consciously experienced more comfortable.